Privacy Policy

This Policy (the "Policy") explains the way of treatment of the information which is provided or collected in the web sites, 3dp.raymedical.com of Ray Co., Ltd (hereinafter referred to as “the Company”) on which this Policy is posted on and. In addition, the Policy also explains the information which is provided or collected in the course of using the applications of the Company which exist in the  websites or platforms of other companies.

The Company is the controller of the information provided or collected in the websites on which this Policy is posted and in the course of using the applications of the Company which exist in the websites or platforms of other companies.

Through this Policy, the Company regards personal information of the users as important and inform them of the purpose and method of Company's using the personal information provided by the users and the measures taken by the Company for protection of those personal information.

This Policy will be effective on the 31st day of May, 2019 and, in case of modification thereof, the Company will make public notice of it through posting it on the bulletin board of Company's website or individual notice through sending mails, fax or e-mails).

1. Information to be collected and the method of collection

(1) Personal information items to be collected

Personal information items to be collected by the Company are as follows:

• Information provided by the users

The Company may collect the information directly provided by the users.

(2) Method of collection

The Company collects the information of users in a way of the followings:

• webpage, written form, telephone calling, e-mailing, tools for collection of created information

• provided by partner companies

2. Use of collected information

The Company uses the collected information of users for the following purposes:

• Member management and identification
• Making notice of function of company sites or applications or matters on policy change
• To help you connect with other users you already know and, with your permission, allow other users to connect with you
• To make statistics on member’s service usage, to provide services and place advertisements based on statistical characteristics
• To provide information on promotional events as well as opportunity to participate
• To comply with applicable laws or legal obligation
• Use of information with the prior consent of the users (for example, utilization of marketing advertisement)

The Company agrees that it will obtain consent from the users if the Company desires to use the information other than those expressly stated in this Policy.

3. Disclosure of collected information

Except for the following cases, the Company will not disclose personal information with a 3rd
party:

• when the Company disclosing the information with its affiliates, partners and service providers;
- When the Company's affiliates, partners and service providers carry out services such as bill payment, execution of orders, products delivery and dispute resolution (including disputes on payment and delivery) for and on behalf of the Company

• when the users consent to disclose in advance;
-when the user selects to be provided by the information of products and services of certain companies by sharing his or her personal information with those companies
-when the user selects to allow his or her personal information to be shared with the sites or platform of other companies such as social networking sites
-other cases where the user gives prior consent for sharing his or her personal information

• when disclosure is required by the laws:
- if required to be disclosed by the laws and regulations; or
- if required to be disclosed by the investigative agencies for detecting crimes in accordance with the procedure and method as prescribed in the laws and regulations

4. Cookies and Similar Technologies

The Company may collect collective and impersonal information through 'cookies'.
Cookies are very small text files to be sent to the browser of the users by the server used for operation of the websites of the Company and will be stored in hard-disks of the users' computer.
These functions are used for evaluating, improving services and setting-up users' experiences so that much-improved services can be provided by the Company to the users
The items of cookies to be collected by the Company and the purpose of such collection as follows:

The users have an option for cookie installation. So, they may either allow all cookies by setting option in a web browser, make each cookie checked whenever it is saved, or refuses all cookies to be saved: Provided that, if the user rejects the installation of cookies, it may be difficult for that user to use the parts of services provided by the Company.

5. User’s right

The users or their legal representatives, as main agents of the information, may exercise the following rights regarding the collection, use and sharing of personal information by the Company:

• exercise right to access to personal information;

• make corrections or deletion;

• make temporary suspension of treatment of personal information; or

• request the withdrawal of their consent provided before

If, in order to exercise the above rights, you, as a user, use the menu of 'amendment of the member information of webpage or contact the Company by sending a document or e-mails, or using telephone to the company(or person in charge of the management of personal information or a deputy), the Company will take measures without delay: Provided that the Company may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent causes.

6. Security

The Company regards the security of personal information of uses as very important. The company constructs the following security measures to protect the users' personal information from any unauthorized access, release, use or modification

• Encryption of personal information

-Transmit users' personal information by using encrypted communication zone

-Store important information such as passwords after encrypting it

• Countermeasures against hacking

-Install a system in the zone the external access to which is controlled so as to prevent leakage or damage of users' personal information by hacking or computer virus

• Establish and execute an internal management plan

• Install and operate access control system

• Take measures to prevent forging or alteration of access record

7. Protection of personal information of children

In principle, the Company does not collect any information from the children under 13 or equivalent minimum age as prescribed in the laws in the relevant jurisdiction. The website, products, and services of the Company are the ones to be provided to ordinary people, in principle. The website or application of the Company has a function to do age limit so that children cannot use it and the Company does not intentionally collect any personal information from children through that function.

8. Modification of Privacy Protection Policy

The Company has the right to amend or modify this Policy from time to time and, in such case, the Company will make a public notice of it through bulletin board of its website (or through individual notice such as written document, fax or e-mail) and obtain consent from the users if required by relevant laws.

9. Lawful processing of personal information under GDPR

Processing personal information by the Company shall be lawful only if and to the extent that at least one of the following applies:

• A user has given consent to the processing of his or her personal information.

• Processing is necessary for the performance of a contract to which a user is a party or in order to take steps at the request of a user prior to entering into a contract:

-Member management, identification, etc.

-Performance of a contract in relation to providing the services required by users, payment and settlement of fees, etc.

• Processing is necessary for compliance with a legal obligation to which the Company is subject

-Compliance with relevant law, regulations, legal proceedings, requests by the
government

• Processing is necessary in order to protect the vital interests of users or other natural persons

-Detection of, prevention of, and response to fraud, abuse, security risks, and technical issues that may harm users or other natural persons

• Processing is necessary for the performance of a task carried out in the public interest or in the
excise of official authority vested in the Company

• Processing is necessary for the purposes of the legitimate interests pursued by the Company or by a third party (except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject which require protection of personal data, in particular where the data subject is a child).

10. User’s right when applying GDPR
The users or their legal representatives, as main agents of the information, may exercise the following rights regarding the collection, use, and sharing of personal information by the Company:

• The right to access to personal information;

The users or their legal representatives may access the information and check the records of the collection, use, and sharing of the information under the applicable law.

• The right to rectification; 

- The users or their legal representatives may request to correct inaccurate or incomplete information.

• The right to erasure;

-The users or their legal representatives may request the deletion of the information after the achievement of their purpose and the withdrawal of their consent.

• The right to restriction of processing;

- The users or their legal representatives may make temporary suspension of treatment of personal information in case of the disputes over the accuracy of the information and the legality of information treatment, or if necessary to retain the information.

• The right to data portability

-The users or their legal representatives may request to provide or transfer the information.

• The right to object

-The users or their legal representatives may suspend the treatment of personal
information if the information is used for the purpose of direct marketing, reasonable interests, the exercise of official duties and authority, and research and statistics.

• The right to automated individual decision-making, including profiling

-The users or their legal representatives may request to cease the automated treatment of personal information, including profiling, which has a critical impact or causes a legal effect on them.

If, in order to exercise the above rights, you, as a user, use the menu of 'amendment of the member information of webpage or contact the Company by sending a document or e-mails, or using telephone to the Company (person in charge of the management of personal information or a deputy), the Company will take measures without delay: Provided that the Company may reject the request of you only to the extent that there exists either proper cause as prescribed in the laws or equivalent causes.

11. Data transfer to other countries

Considering it engages in global businesses, the Company may provide the users' personal information to the companies located in other countries for the purpose as expressly stated in this Policy. For the places where the personal information is transmitted, retained or processed, the Company takes reasonable measures for protecting that personal information.

(If used in the US) In addition, when the personal information obtained from the European Union or Switzerland is used or disclosed, the Company may have to comply with the US-EU Privacy Shield and Swiss-US Privacy Shield, take other
measures or obtain consent from users so far as those complies with the  regulations of EU so as to use a standardized agreement provision approved by executing organizations of EU or securing proper safety measures.

12. 3rd party's sites and services

The website, product or service of the Company may include the links to the ones of a 3rd party and the privacy protection policy of the site of 3rd party may be different. Thus, it is required for the users to check additionally that the policy of a 3rd party site linked to the site of the Company.

13. Guide for users residing in California

If the user resides in California, certain rights may be given. The Company prepare preventive measures necessary for protecting the personal information of members so that the Company can comply with the online privacy protection laws of California.

In case of leakage of personal information, a user may request the Company to check the leakage. In addition, all the users on the website of the Company can modify their information at any time by using the menu for changing information by connecting their personal accounts.

Moreover, the Company does not trace the visitors of its website nor use any signals for 'tracing prevent'. The Company will not collect and provide any personal identification information through ad services without the consent of users.

14. Guide for users residing in Korea

The Company guides several additional matters to be disclosed as required by the information network laws and personal information protection laws in the Republic of Korea as follows:

(1) Information collected

The items collected by the Company are as follows:

• The required information

In the course of using services, the information as described below may be created and collected:

∘ Information of devices (equipment/device identifier, operation system, hardware version, equipment set-up and telephone number)

∘ Log information (Log data, use time, search word input by users, internet protocol address, cookie and web beacon)

∘ Location information (Information of device location including specific geographical location detected through GPS, Bluetooth or Wifi)

∘ Other created information

• Optional items

The user may reject the collection and use of optional items and, even in case of rejection, there is no limit on the use of services

(2) Commission for collected personal information

For carrying out services, the Company commissions external professional companies (subcontractors) to process personal information as follows. This commissioned works for processing personal information is carried out by each subcontractor and service only if necessary for providing that service.

In the commissioning process of personal information, in order to secure the safety of personal information, the Company supervises and ensure to expressly state in the agreement with subcontractors so that those subcontractors will safely process personal information by strictly complying with directions regarding personal information protection, keeping personal information secret, not disclosing it to a 3rd party and being liable for accidents and returning or
destructing personal information upon termination of the commission or process.

(3) Details of the provision of personal information to 3rd party

Except for the following cases, the Company does not disclose or provide personal information of the users to a 3rd party:

(4) Period for retention and use of personal information

In principle, the Company destructs personal information of users without delay when: the purpose of its collection and use has been achieved; the legal or management needs are satisfied;
or users request: Provided that, if it is required to a retain the information by relevant laws and regulations, the Company will retain member information for certain period as designated by relevant laws and regulations. The information to be retained as required by relevant laws and regulations are as follows:

∘ Record regarding contract or withdrawal of subscription: 5 years (The Act on Consumer Protection in Electronic Commerce )

∘ Record on payment and supply of goods:5 years (The Act on Consumer Protection in Electronic Commerce )

∘ Record on consumer complaint or dispute treatment: 3 years (The Act on Consumer Protection in Electronic Commerce )

∘ Record on collection/process, and use of credit information: 3 years (The Act on Use and Protection of Credit Information )

∘ Record on sign/advertisement: 6 months(The Act on Consumer Protection in Electronic Commerce )

∘ Log record of users such as internet/data detecting the place of user connection: 3 months(The Protection of Communications Secrets Act )

∘ Other data for checking communication facts: 12 months (The Protection of Communications Secrets Act )

(5) Procedure and method of destruction of personal information

In principle, the Company destructs the information immediately after the purposes of its collection and use have been achieved without delay: Provided that, if any information is to be retained as required by relevant laws and regulations, the Company retain it for the period as required by those laws and regulations before destruction and, in such event, the personal information which is stored and managed separately will never be used for other purposes. The Company destructs: hard copies of personal information by shredding with a pulverizer or incinerating it; and delete personal information stored in the form of electric file by using a technological method making that information not restored.

(6) Technical, managerial and physical measures for the protection of personal information
In order to prevent the loss, theft, leakage, alteration or damage of personal information of the users, the Company takes technical, managerial and physical measures for securing safety as follows:

(7) If any other reporting or counseling is required in relation to infringement of personal information, please contact the following institutions for inquiry.

KISA (Korea Internet & Security Agency) :
Tel No.: (with no preceding number) 118
URL : http://www.118.or.kr

KAIT (Korea Association of Information and Telecommunication) :
Tel No.: 02-580-0533~4
URL : http://www.eprivacy.or.kr

SPO (Supreme Prosecutor’s Office Republic of Korea) :
Tel No.: 02-3480-2000
URL : http://www.spo.go.kr

CTRC (Cyber Terror Response Center) :
Tel No.: 02-393-9112
URL : http://www.ctrc.go.kr

15. Contact information of Company

Please use one of the following methods to contact the Company should you have any queries in respect to this policy or wish to update your information:

•Company name: Ray Co., Ltd.

Address: 332-7, Sansung1-ro, Hwaseong-si, Gyeonggi-do, Korea

Tel.: +82-31-605-1000

E-mail: sales.3dp@raymedical.co.kr

The Company designates the following Data Protection Officer in order to protect the personal information of customers and deal with complaints from customers.

Data Protection Officer: Woon-Jae Jeong, Personnel & Affair Group

Address: 332-7, Sansung1-ro, Hwaseong-si, Gyeonggi-do, Korea

Tel.: +82-70-7601-5651

E-mail: woonjae.jeong@raymedical.co.kr

The Company designates a representative in the EU in order to protect personal information of customers and deal with complaints from customers

Representative in the EU: Ray Europe

Address: Otto-Volger-Strasse 9b, 65843 Sulzbach (Taunus), German

Tel.: +49 (0)6196 7656 102

E-mail: info@rayeurope.com

16. Obligation of Notification
This Policy may be amended pursuant to the government’s policy or out of the necessity of the Company. Any addition, deletion or revision of this Policy will be notified in advance on our homepage or by email at least 7 days prior to the effective date, and if it is difficult to give prior notification, it will be notified subject to availability without delay; provided that if any material term (i.e., the purpose of collection and use of personal information, the third party to which personal information will be provided, etc.) is added, deleted or revised, such addition, deletion or revision will be notified in advance at least 30 days prior to the effective date that the Policy as amended will take effect 30 days from the date of notification. In addition, in case where any content to which requires us to obtain from you a separate consent to any consent item (i.e., the collection and use of personal information, provision of personal information to a third party, etc.) under applicable law or regulation (including without limitation, the IC Network Act, etc.) is added or changed, we will obtain a separate consent from you pursuant to the applicable law or regulation.

The latest update date: January 6, 2020